Product updates in Ptengine

Here is the latest update information of Ptengine.

Insight
July 14, 2021

How to resolve heatmap issues

Hi!This is Bao form Ptmind support team.

We have updated Ptengine Insight and will share it with you now. The contents of update is about heatmap. I will introduce it in detail below.

How to resolve heatmap issues quickly?

We have added a quick search on the heatmap toolbar so that you can quickly resolve the frequently asked questions about heatmap isuues.

Hover the mouse over the question mark of "Heatmap isuues", and FAQ about heatmap isuues will displayed in the pop-up, follow the tips to quickly identify the problem and resolve it!

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Insight
June 28, 2021

Event CSV output function

Hi!This is Bao form Ptmind support team.

We have updated Ptengine Insight and will share it with you now. The contents of update is mainly forces on event CSV output function. I will introduce it in detail below.

You can output event CSV report by time or by day

Originally, you can only output event CSV report by total value of the event data that occurred within the period, but with the update of the CSV output function, you can output event data by hour or by day. I think this update will be very useful for customers want to check event detail data by time or day.

Note:Please note that if you specify a specific event and add a category or a secondary dimension to it, the CSV report output  function by time or day introduced in this article will not be applied.
  • 1.If the selected period is one day, you can check the event data for each time. 

If the CSV download period is one day, you will be able to check the event data occurred in each time by dividing the event data into 24 hours in addition to the total value. 

  • 2.If the selected period is more than one day, you can check the event data for each day.

If the CSV download period is more than one day, you can check the event data occurred on each day by dividing the event data by day in addition to the total value.

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